Ch-ch-changes! Below is a guide to editing your listing(s) in all states. Scroll through the article for an overview of making edits in any state, or jump to a specific state by clicking in the state index below:
- Draft Listings
- Pending Review Listings
- Incomplete Listings
- Listed for Purchase
- Declined Listings
- Accessing your Listings
You can edit any field at any time while your listing is still in a draft state.
Keep in mind that once a draft has been submitted for review, it can not be moved back to your drafts. This means that you will not be able to raise the price, nor will you be able to make changes to the main image, among other edits.
Learn more about our best practices for creating a listing here.
Pending Review Listings
You will not be able to edit your listing while it is in a Pending Review state.
To update your pending review listing for any reason, please contact email@example.com.
You can edit all fields while your listing is in an incomplete state, with the exception of raising the price. Once you’ve made your edits, you must resubmit the listing for review.
To learn more about incomplete listings, click here.
Listed for Purchase
For active listings, there are some edits you can make on your own, and some that will require the assistance of a Chairish staff member.
Edits you can make on your own include:
- Lowering the Price
- Adding additional images
- Updating your description
- Updating your dimensions
- Adding shipping dimensions
Edits that require the assistance of a Chairish staff member include:
- Updating the main image
- Updating an item’s attribution
- While you are able to make edits to the brand field on your own, we ask that you kindly notify a Chairish staff member if you do so to ensure that your item is accurately represented, and searchable across all fields.
- Changes to the number of pieces offered in a listing for a set
Please note that some edits may prompt an additional review by our team before the listing is reinstated to the site. Typically these edits have an effect on shipping or inventory.
Depending on when your listing was originally created, you may need to complete a few extra steps on the listing form before you are able to save your changes. You will receive error messages to direct you to the new required fields that will need your attention.
If your item is declined by our team, you will not have the ability to resubmit your listing. If you have questions about your declined item, please reach out to firstname.lastname@example.org.
Learn more about our Curatorial Guidelines here.
Accessing your Listings
View your listings in all states by navigating to your My Listings page within your Seller Dashboard. Here, you will have access to your drafts, as well as your active, pending, incomplete, inactive listings, and sold-out listings. Click on any of the headers to view or manage your listings in those individual states.
Pro tip: the number next to the state name indicates the number of listings in that state.
To edit a listing, click the ‘Edit’ link under the listing’s title:
If your listing is active on the site, you can also go to the main product item page and click the “Edit Listing” button in the top left corner.