For all order shipped through Flat Rate or White Glove shipping buyers have 48 hours after delivery to inspect their item(s) and contact firstname.lastname@example.org if they wish to return an item. When Local Pickup or Local Delivery is selected the buyer is required to refuse the item at the point of pickup or delivery, if the item does not match their expectations. Upon completion of a local pickup or local delivery the sale is considered final.
When an item is returned there are no restocking fees, but we will deduct the full cost of outbound and return shipping from the buyer's refund (+ taxes when applicable). Buyers may not be reimbursed for returns that are not received in original condition.