Chairish Trade Benefits - Extended Returns Program

LIMITED TIME OFFER - 14-DAY EXTENDED RETURNS PROVIDED FOR ALL QUALIFYING TRADE PURCHASES*

For a limited time, Chairish is waiving the fee for an extended return window.  During the promotion, all Chairish trade members will receive an extended period of 14 days to return a qualifying purchase to Chairish with no restocking fee.  

*Offer valid until October 31, 2023 on qualifying purchases.  Chairish reserves the right to terminate the offer early or extend the offer past the end of the offer period.  

Benefits of Extended Return Policy

The Extended Returns program provides Chairish trade members with:  

• 14 days after delivery to initiate the return of an eligible item*
• No restocking fees
• Direct access to customer service 7 days a week

*To be eligible, all items must be returned unused and in the original condition received. The Extended Return benefit will be invalidated if the item is believed or determined in Chairish's sole discretion to have been used for commercial purposes (e.g. photoshoots, displays, shows, etc) or for any reason other than product evaluation during that 14 day window.  Only available for qualifying purchases.  Please see below for exclusions.  

If you are not satisfied with your purchase, Chairish trade members  have 14 days from the time of delivery to contact Chairish Trade Support to initiate a return. Once we confirm that the item has been returned to us, you will receive a refund for:

• Cost of the item
• Taxes (if assessed as part of the order)
• Any non-shipping fees 

The cost of outbound shipping and return shipping will be deducted from the amount of the refund.  

Note: If your item arrives damaged, you must  notify Chairish within 48 hours of receipt.

How do I purchase an item with Extended Return?

The Extended Returns program is offered exclusively to Chairish trade users that are signed in with a valid Chairish trade account.  For a limited time, Extended Returns will be free of charge for all Chairish trade members for all qualifying purchases.    

Extended Return Restrictions

Extended Returns do not apply on: 

• Custom/Bespoke/Made-to-Order items
• Items where Local Pickup was utilized instead of shipping
• Items with an original list price below $30
• Items with an original list price of $50,000 or above
• Items that are broken after receipt. Chairish must be alerted of any broken items within 48 hours of receipt.