We are currently beta testing our new listing flow and our FAQs have been updated to reflect the new flow. If you are not included in the beta group, please contact firstname.lastname@example.org with any questions about using the old listing flow.
The third and final step of the listing form will ask about pricing and shipping preferences. You will also be able to specify if you are selling and pricing your listing as a set, or if you have more than 1 of the same item available to sell multiple times.
As you are filling out Step 3: The Logistics, you will receive error messages as you go if you have left any required fields empty. Once you have completed The Logistics, click the Save & Submit button to send your listing to Chairish for curatorial review. Once a listing is accepted, it will be for sale on Chairish within 7 days. If we have questions regarding your listing, you may hear from us sooner.
If you would like to save your listing as a draft to finish later, click the Save button in the top right of the listing form page.
Step 3 will include:
- Shipping Dimensions
- Shipping Options
- Pickup Address
- Pickup & Delivery
Some items may be better suited to sell as a set, such as Dining Sets and Chair & Ottoman Sets. Sets of items should be priced as a unit, rather than priced for individual pieces.
If you would like to sell a set, please indicate that your asking price is for a set in the Inventory section of Step 3: The Logistics on the listing form. The listing form will ask “Is this a set?”, and upon answering “Yes” you will be prompted to add a count of the number of pieces included in the set. If you are selling a set of 8 dining chairs, you would enter “Number of Pieces = 8”. You will also be asked to specify how many times the set can be sold. E.g. Enter '1' for 8 chairs being sold as a single set. Enter '20' for 20 pillows being sold individually.
Please include measurements, condition report, and any relevant details about each different item in the set in your item description. Please note that Chairish curators may decline certain large sets of furniture due to shipping difficulty.
If you can sell your listing multiple times (i.e., you have multiple items for sale that are the same), enter the quantity in the “Number of times this can be sold” field on the Inventory section of Step 3: The Logistics on the listing form. For guidance, hover over or click the ? mark for helpful tips. You will be emailed when the inventory count is “low”.
The listing will simply remain available and show as for sale until the inventory count is sold out.
The shopping cart functionality allows buyers to purchase more than one of an item, for items listed with multiple quantities available. For example, a buyer can purchase 5 purple silk pillows from a seller that has 20 purple silk pillows in a single order, instead of just 1 pillow at a time.
The value in the “Number of times this can be sold” field decreases as items are sold. You can update your available inventory simply by changing the value in that field. The value should represent your current available inventory - e.g. the remaining number of times your listing can be sold.
With this new functionality, we are removing the “Make An Offer” option for multiples-style listings. This is something we will consider adding down the road.
- Listing Flow Pricing Calculations: Payout is calculated in real time as you enter an Asking Price. Payout when Trade Discount and Reserve Price is applied is also calculated to illustrate Chairish commission after sale.
- Asking Price: You set the "asking price," but we may use our data, expertise, and knowledge of the market to suggest a price that will help you move your item more quickly. Whether or not you take our suggestion is up to you. Please note that the Chairish minimum listing price is $25.
- Trade Discount: Trade discounts go to verified Chairish users working in the interior design profession only. A typical trade discount is 15-30%.
- Reserve Price: The reserve price is the minimum you are willing to accept for each listing. Read more about setting a reserve price here.
- Estimated Retail Price: The estimated retail price is what you believe the item would sell for new.
Read more about pricing your Chairish listings here.
In addition to standard/assembled dimensions, you are able to add shipping dimensions to more accurately estimate lower shipping rates. Will not apply to most vintage items, so there is an option to select to use the assembled dimensions previously entered.
If your item cannot be disassembled, select the option to use the original dimensions as the shipping dimensions.
Let us know if you’d prefer Chairish handles shipping or if you’ll arrange shipping on your own.
Chairish offers the following shipping options listed below - click on each one for more details.
- White Glove Shipping for larger items, paid by the buyer
- Prepaid Small Package Shipping for smaller items, paid by the buyer
- Free Shipping for smaller items, paid by the seller
- Local Pickup for all items, buyer responsible for any costs associated with pick up
- Local Delivery for all items, paid by the buyer
White Glove Shipping is always available for large items and can be indicated on the listing form by selecting “Too Big to Fit in a Box”. However, sellers may opt to include additional shipping methods such as local pickup or local delivery.
Read more about selecting a shipping preference here.
The pickup address listed should be the physical location of the item if a shopper were to select local pickup. The pickup address is also important to accurately calculate shipping costs based on location of item and buyer.
Pickup & Delivery
Local pickup and local delivery allow reduced shipping costs to the buyer by receiving delivery from the seller in person.
After purchase, the buyer must contact the seller within five business days of their purchase to coordinate a pickup or delivery date and time. We will share the buyer and seller contact information so that you can coordinate a convenient time for pickup. Failure to coordinate local pickup within five business days could result in a cancellation of the order. The seller must ensure the item is prepared and available for pickup at the agreed-upon location, date and time. You will receive a Verification Code to present seller at time of local pickup.
We ask that the buyer inspect each item fully before completing a local pickup. All sales final once buyer takes possession of item.