Extended Return Program
As an added measure of protection, the Extended Return program provides Chairish Trade Members with 14 days after delivery, to notify Chairish Trade Support of the intent to return a qualified* purchase.
Qualifying purchases must be made while logged into a verified Chairish Trade account, and exclude:
-
- Custom/Bespoke/Made-to-Order items
- Items purchased with final purchase "Local Pickup"
- Items with an original list price below $30 or greater than $50,000
- Items that are lost, damaged, or broken after delivery
If you are not satisfied with your purchase, notify Chairish Tade Support within 14 days of delivery.
Note: Chairish must be alerted of any broken items within 48 hours of delivery, failure to report damage upon receipt may negate the extended return benefit.
- Once the return is approved, return shipping labels or shipper details will be provided.
- It is the buyer's responsibility to deliver the item to the parcel shipper or coordinate pick-up with the in-home shipper.
- Upon receipt of the item by Chairish, and the condition confirmed as original, a refund will be processed to the same card or other method of payment used for purchase. The refunded amount will include:
-
- Cost of the item
- Taxes and fees (if assessed)
- Less the cost of shipping out and back
-
- The Extended Return benefit will be invalidated if the item is determined to have been used for commercial purposes, including, but not limited to photo shoots, show houses, social media posts.