- The Chairish Buyer Guarantee ensures that you have complete peace of mind when making a purchase on Chairish, in the event that your item:
- Does not arrive
- Is broken during transit
- Is entirely different than what you purchased
- All sales are final on Made-to-Order items and a limited selection of other items as noted in the returns and cancellations section of the product description.
- For all other items, sales are final 48 hours after delivery (Except Free Local Pickup and Seller Managed Local Delivery — see below).
- To request a return, please email support@chairish.com and include the order number and the reason for your return request.
- On approved returns, the buyer is responsible for the full cost of return packing & shipping.
Local Pickup & Local Delivery
- All sales are final once the buyer or buyer’s agent takes possession of an item.
- Upon inspection, If you decide not to move forward with the purchase, you or your agent must refuse the item at the time of pickup/delivery from the seller. Once you have taken possession of the item, all sales are final. Please contact support@chairish.com to let us know if you did not accept the item and would like to initiate a refund.
View complete returns policy & FAQs.