“Bad actors” are creative and persistent, using various methods to gain access to personal information, including the Chairish Messaging platform.
Chairish takes preventative measures to help minimize these issues from happening; continuously monitoring our platform to catch and stop these bad actors. Your safety and privacy is our primary concern.
We take information security very seriously and we will never reach out to you via any communication channel asking for sensitive information, such as:
- Personal information like a social security number, account details, or payment processing details
- Log-in details or passwords
- Bank information or credit card information via email or any type of messaging
Chairish will never request that you:
- Provide us with access to your computer
- Download unverified applications or attachments
- Transfer money or payment details for transactions through unsecured channels or outside the Chairish platform
Messages from Chairish will always look like this:
If you inadvertently click on phishing links or provide any personal information via these links, your personal information may have been compromised. To protect your information, you may want to consider the following actions:
- Check your device for malware
- Reset your passwords
- Contact your financial institution (if you provided your account details)
Here are a few precautions to take in the event you receive a suspicious request:
- Do not respond to emails, texts, or other messages requesting the above-referenced information or actions, without confirming the request directly with Chairish.
- Always check the email sending the message. Emails from Chairish are always sent from @chairish.com. Watch out for email addresses that are misspelled or are from other domains.
- Do not open any attachments or click on links requesting the sensitive information or actions noted above.
If you receive any unusual requests or communication from suspicious email addresses, email us directly at support@chairish.com or call us at 1 888-871-7229, and do NOT reply to the email, provide any information, or click on any links.