We do allow you to cancel your order in advance of pickup. Following pickup all local pickup orders are considered final. If you are having your purchase shipped to you, following pickup, you will be responsible for the cost of shipping out and back. As a courtesy to our sellers we ask that you notify us within 24 hours of purchase if you would like to cancel an order.
To request a cancellation please contact us (or call us at (855) 549-9990) with your Chairish order # and we will do our best to accommodate you.