Prior to shipping, local pickup, or local delivery, buyers may be able to cancel an order. Please notify us within 24 hours of purchase if you would like to cancel an order, as prompt cancellation will reduce the likelihood that you will incur shipping charges. out and back.
Once shipping has been initiated:
the cancellation will be considered a return, and you will be responsible for packaging and shipping the returned item, including both the outbound shipping costs and the costs to return the order to the seller.
For local pickup and delivery:
You or your agent must reject the item at the time of pickup or delivery from the seller. Do not take the item with you or accept the curbside delivery.
Orders originating outside of the continental United States cannot be canceled once shipping has been initiated.
To initiate a cancellation:
Email us at support@chairish.com, or call us at 1 888-871-7229. Be sure to include your Chairish order number and the reason that you wish to cancel.