Parcel Delivery
Smaller items and decor are generally shipped via UPS, FedEx or USPS and typically takes 10 days or less for delivery. Following a purchase our customers will receive an email confirming the carrier name and tracking number. Most items ship within 3 business days following a sale.
In-Home Delivery
For larger items and furniture, our buyers and sellers will receive an update with the carrier name and tracking number via email, within 1 business day following a sale. This detail is also available within your Chairish dashboard under My Purchases or My Sold Items. Most larger items are picked up within 10 business days following receipt of a tracking number. Our Chairish In-Home Delivery shipping partners will handle any needed wrapping and/or packaging and all items are insured for the full sale price against any possible damage that may occur during the shipping process.
Local Delivery (less than 50 miles): Local deliveries typically take 3 weeks or less.
Longer Distance Delivery (greater than 50 miles): Deliveries generally take between 3-6 weeks. If the seller and/or buyer are located in smaller or more remote markets where pickup and delivery frequency is only once or twice per month, delivery may take up to 8 weeks.
As a peer to peer marketplace selling unique pre-owned furniture going to and from sellers and buyers all over the country, shipping can take longer than traditional retail purchases. Most larger items require special handling and must be shipped using specialized shipping partners. If an item can be safely packed to move through lower cost small package (UPS/FedEx etc.) or freight channels, we do so.