On Chairish, buyers can choose between purchasing an item outright (the “Buy Me Now” option) or bargaining with the seller by making a “Verified Offer” (the “Make An Offer” option). All offers are “Verified Offers”, meaning the total offer amount is collected from the buyer at the time the offer is made. All offers on Chairish listings must be at least 50% of the listing price.
To protect both buyers and sellers, Chairish collects payments from buyers at the time of offer or sale, and holds the proceeds until after confirmation that the item has been picked up or delivered safely to its new home.
For sellers, one of two things will happen when an offer is made:
- If you've set a "reserve price", and the offer is equal to or greater than the reserve price, the offer will automatically be accepted and the sale is complete.
- If the offer is below the reserve price you will receive an email with 3 easy choices:
- Accept - Offer is accepted and the deal is done
- Counter - You will be asked to provide the amount that you are willing to accept
- Decline - Offer is declined and the buyer is immediately refunded