To protect buyers and sellers, Chairish collects payments from buyers at the time of sale and holds the proceeds until confirmation that the item has been picked up (local pickup) or delivered safely to its new home.
Sales are considered final* after the 48-hour return period elapsed, or a local pickup/local delivery has been completed. Once the 48-hour return period or a local pickup is completed, the order is "closed" and the payment process begins.
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Payment is initiated with Stripe ACH or Paypal, depending on the method selected in your account setup.
- To ensure timely receipt of your funds, keep your payment details up-to-date in your Payment Settings.
- Chairish notifies the seller that payment was initiated via email, and on the order in your Chairish account.
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Funds are deposited in your account by Stripe or PayPal.
- Stripe funds payments Monday - Sunday
- PayPal funds payments Monday - Friday
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Payment is typically funded within six days for delivery, although it may take up to eight days in some circumstances:
- Payment processor selected
- Day of the week (see funding schedule above)
- Bank holidays
- Other variables
To view your payment status go to My Sales History. When an order item moves to 'Payment Issued' payment has been initiated.
Members of the Elite Seller Program
- Payments are split: 50% initiated 72 hours after purchase, and 50% after delivery and the 48-hour return period has elapsed.
*Note: If the item received is not the one purchased, or is determined to be inauthentic after the order has closed, the order will be reopened, and payment withdrawn if another solution is not achieved.