All sales are considered final after the 48 hour return period has passed, or a local pickup or local delivery has been completed.
Depending on your account set up, payment is issued via PayPal or direct deposit. Members of our Elite Seller Program will receive half of their payment when sold items are picked up, and the other half after the 48 hour return period has passed; Consignor and Professional sellers receive payment within 6 days after delivery or local pickup/delivery is confirmed. In all cases, sellers always receive an email confirming payment.
You can also confirm that payment is being processed when an item shows as 'Delivered' in the 'My Sold Items' portion of the dashboard. When the order moves from to 'Payment Issued' the funds have been transmitted. You can use the link below to see your sold items!
To ensure timely receipt of your funds, make sure payment information is kept up to date in your Payment Settings.
To protect both buyers and sellers, Chairish collects payments from buyers at the time of sale and holds the proceeds until after confirmation that the item has been picked up or delivered safely to its new home.