To make sure both the Buyer and the Seller are satisfied, Chairish collects payment from the Buyer at the time of purchase and only releases payment to the Seller after the 48 hour Return Policy window has expired.
Except for Local Pickup, buyers have 48 hours after delivery to inspect their item(s) and contact us if they wish to return an item. There are no restocking fees, but we deduct outbound and return shipping charges from the buyer's original purchase price (+ taxes). Buyers may not be reimbursed for returns that are not received in original condition.
For Local Pickup, the 48-hour return policy does not apply. You must reject the item at the time of pickup. Do not take the item with you.
To protect yourself from disappointment or something unexpected, we strongly encourage you to closely inspect item photos, descriptions, and details before purchasing anything and then again upon delivery or pickup. If you're unsure about an item's condition, dimensions, quantity, or description, please ask the seller your questions before making a purchase.