The Chairish Buyer Guarantee ensures that you have complete peace of mind when making a purchase on Chairish. Listings are reviewed by our curators to ensure compliance with our listing standards and we only work with top rated shippers. The Chairish Buyer Guarantee has you covered in the event that your item:
- Does not arrive
- Is materially different than described
- Is broken during transit
In the event that you are not satisfied with your purchase for any other reason, the Chairish Return Policy provides you with 48 hours from the time of delivery (unless otherwise noted), to request a return.
- For Local Pickup and Seller Managed Local Delivery orders, all sales are final once the buyer, or the buyer’s agent, takes possession of the item. Upon inspection, If you decide not to move forward with the purchase, you or your agent must refuse the item at the time of pickup/delivery from the seller. See here for more details on our return policy.
- All sales are final on Made-to-Order items and a limited selection of other items as noted in the returns and cancellations section of the product description.
- The Chairish Return Policy and Buyer Guarantee apply only to purchases made using the Chairish platform.
All sales are final after 48 hours of delivery.
To request a return (within 48 hours of delivery) or notify us that you did not accept the item at pickup or delivery, reach out to Chairish Customer Support. See additional details here. Our customer support team is here 7 days a week, and we will work directly with the seller to resolve any disputes as quickly as possible. We won’t leave you hanging.