The Chairish Buyer Guarantee ensures that you have complete peace of mind when making a purchase on Chairish. Listings are reviewed by our curators to ensure compliance with our listing standards and we only work with top rated shippers. The Chairish Buyer Guarantee has you covered in the event that your item:
- Does not arrive
- Is materially different than described
- Is broken during transit
In the event that you are not satisfied with your purchase for any other reason, the Chairish Return Policy provides you with 48 hours from the time of delivery (unless otherwise noted), to request a return.
- For Local Pickup and Local Delivery orders, all sales are final once the buyer, or the buyer’s agent, takes possession of the item. See here for more details on our return policy.
- All sales are final on Made-to-Order items, some jewelry and limited selection of other items as noted in the returns and cancellations section of the product description.
- The Chairish Return Policy and Buyer Guarantee apply only to purchases made using the Chairish platform.
To get started, reach out to Chairish Customer Support within 48 hours of delivery. See additional details here. Our customer support team is here 7 days a week, and we will work directly with the seller to resolve any disputes as quickly as possible. We won’t leave you hanging.