Transparency is key! Accurate representation of the item for sale on Chairish establishes trust between you, shoppers, and Chairish as a whole. Creating a thorough, compliant listing will lead to smoother transactions and a great experience for both you and your audience.
This guide provides step-by-step instructions for completing the listing form to sell an item on Chairish.
As you fill out the listing form, if there are any form fields (ex. address, price) that won’t open properly, clear your browser cache and cookies, or try a different browser, then attempt to edit those fields again.
You can expand each section of the article to read about all of the fields on the listing form, or use the index below to jump to specific fields where you may need more guidance.
| Section 1: The Basics | |
| Section 2: The Details | |
| Section 3: The Logistics | |
| Submission | Submitting Your Listing For Review |
Section 1: The Basics
The Basics is where you enter the listing name (Title), category, photos, and product description.
Title
Chairish is unique in our preferences for formatting listing titles. Rather than including as many buzzwords as possible (as you may do when listing on other marketplaces), we ask that sellers stick to the most relevant, specific details and terms for each item. Our title practices are based on specificity, searchability, and last but not least, aesthetics.
Along with the main image, your title forms the first impression your listing makes on Chairish shoppers. Titles should be clear, concise, relevant, and descriptive.
To optimize for search results, your title should:
- Be unique to the item
- Be as specific as possible while keeping the descriptors relevant
- Not include extraneous adjectives to describe your item
For example, rather than saying that your item is “vintage”, get specific and note the actual era of the piece (if you know it). If your titles are too general, it will directly impact the discoverability of your listing on the site.
For more help with titles, read our Title Guide.
Category
Use the Category field to select the category that best matches your item and the category where a shopper would logically navigate when searching for your specific item. Our categories are generally multi-level, allowing you to be as specific as possible.
For example:
Furniture > Tables > Coffee Tables
Product searches on Chairish will deliver both broad results (like tables), to the most specific (like demi-lune tables). Correctly categorizing your listing will help shoppers locate your product quickly (and bonus! - reduce the time to publish your listing).
The fastest way to find a specific category is to use the type-ahead tool.
In the Category field, start typing the word for the type of furniture or décor item that best applies to your item for sale. As you start typing, a range of category options will appear in the drop-down box below. A checkbox next to the category name means that you can select it as the category for your listing.
For example, if you are listing a coffee table, start typing "table" into the Category field. You will see a list of category options drop-down. Check the box next to the best fit.
- You can only select one category. If you select more than one, the section will be outlined in red, and you'll need to decide which one is more applicable to your item.
If you can’t find the category you are searching for using the type-ahead tool, or you just want to see all of our category options, you can expand the category list manually by clicking on the plus sign next to a category header, you can drill down until there is nothing left to expand.
Still Can't Find the Category You're Looking For?
Some categories require approval or have limited intake. If you don't see a category option or cannot complete a listing, the following may apply:
- Jewelry and watches: Jewelry and watch listings require approval from our curation team. If you'd like your inventory considered for publication, contact us.
- Rugs: Rugs are sourced from a handpicked group of dealers. At this time, our curators are not seeking additional rug sellers. If your account isn't approved for rugs, you may not be able to complete rug listings.
- Artist self-listing: We are not accepting submissions from artists self-listing on Chairish outside of our Artist Collective, which is invitation only. Listings identified as self-submissions by the artist may be declined.
Photos
When creating your listing it can be helpful (and faster) to take your pictures before you begin the listing process, which will allow you to manage your images in bulk.
Visit our Photo Guide for tips on taking the best images of your items: Creating a Listing: Photo Guide.
- From your desktop, select all of the photos to be uploaded to your listing.
- Click your right cursor and drag the group of selected images over to the photo field of your listing.
- Release your cursor and the images will begin uploading to the listing form.
- After uploading your images, you can change the order by clicking, dragging, and dropping.
The main photo - the primary image displayed on our gallery pages and the Product Description Page - should be in the first and largest image slot, followed by your various angled views and detail shots. Learn more about Primary Images here.
- After adding images to your listing, if image thumbnails aren’t displaying in your listing draft, clear your browser cache and cookies, or try a different browser.
Once you submit your listing, your primary image will go through our Whiteout editing process. Learn more about that process here.
Image Requirements
- Images must be no smaller than 575 pixels wide or high and no larger than 2000 pixels wide or high.
- Images must be in PNG or JPEG format.
- Two photos are the minimum requirement, but up to 18 photos can be uploaded to each listing.
Description
The Description tells the story of your item and engages the buyer with more detail: where it was acquired, any information on the provenance you may have, and narrates your listing’s images (i.e., describes the texture, finish, color, and construction details).
We require information on the brand/manufacturer for all submissions made during or after the 1990s, and on select vintage pieces that we believe to be made by brands we may not accept. If you do not provide the information in your description, your listing will be marked as incomplete and may be declined.
Do |
Don’t |
| Use full, complete, and grammatically correct copy. | Use bullet points, lists, extra punctuation, ALL CAPS text, or incomplete sentences. |
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Include information on the color, texture, surface quality, and finish. All keywords in the description are searchable on our site. Please add any searchable key terms you think are important for locating your listing within the body of the description paragraph(s):
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Include contact information or links to your social media accounts such as:
Include these non-compliant terms in your description:
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When listing a set or pair, describe the number of pieces that are included in the listing, and the measurements for each.
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Include hashtags or buzzwords at the end of your description; they will not have a positive impact on the searchability of your listing on Chairish or 3rd party search engines. |
| Don’t copy/paste copy from other listings on Chairish or elsewhere on the internet, including artist/designer bios sourced from 3rd party reference websites. |
Pro tip: Consider using a browser extension that will check your spelling and grammar automatically!
Section 2: The Details
The fields in The Details section are the core of your listing. Accuracy and detail in these fields will contribute to seamless sales and a reduced chance of buyer dissatisfaction or a return.
Brand / Artist / Designer / Styled After
The Brand, Artist, Designer, and Styled After fields are key to accurately representing your item.
Typically, only one of these fields will be relevant to the listing. In some nuanced instances, you may use up to two of the four available fields.
- Typically, you might see a combination of Brand + Designer, if the item was designed by an iconic designer and manufactured and sold by an iconic brand. Think Eames + Knoll.
- When listing an Artist, that will typically be a stand-alone field and limited to the fine art category.
These fields features type-ahead functionality. Start typing the name of the brand and a drop-down will appear with any matches.
- If you don’t have any information specific to the brand or attribution, you can input “unknown” in any of the fields, or select the Unknown checkbox to the right of the section.
- Please note, if you checked the Unknown box for Brand/Artist/Designer/Styled After, you will need to uncheck that box in order to see those fields again.
Be sure to also add the brand, artist, designer in your listing’s title and description to optimize search results. Always include images of any maker’s marks or tags, even if the brand is not listed in our database.
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Brand: Use this field only if you have firsthand information about the authenticity of your piece. This could include a maker’s mark, a certificate of authenticity, or if you are the original owner, provide proof of acquisition in the event appropriate markings are missing.
- Please go into detail on all of the above in your listing’s description and photos (if applicable).
- We require information on the brand/manufacturer for all submissions made during or after the 1990s and on select vintage pieces that we believe to be made by brands we may not accept.
- Designer: Use this field if an item was manufactured by one company (with visual proof), and designed by a named designer. This is one of the few circumstances where we encourage you to use two fields for your listing to be as specific as possible.
- Artist: Use this field only if you are listing an item categorized under 'Fine Art'.
- Styled After: When a piece was inspired by a particular designer or artist, but NOT created by them, enter the source of inspiration (designer) in the Styled After field; or if a piece is attributed to the designer but you are not able to provide definitive proof. Check here for more details about the correct use of Styled After.
Style
Above all, the Chairish shopper is style savvy! Selecting accurate style tags will ensure that your listing is presented alongside the correct style families and collections on the gallery pages.
The Style field features type-ahead functionality. Start typing the name of the style, and a drop-down will appear with any matches.
Select only the most accurate style tag for your item. Do not select any styles that denote a period if your item was not actually manufactured in that era (Mid-Century Modern, Art Deco) without also clearly stating that the item is contemporary in your listing’s Title and Description.
Materials
Use the Materials field to select the materials that are focused on the majority of the structure of your item. For example, if you are selling a wood dresser with glass knobs, only select “Wood”.
Our system automatically suggests material tags based on terms detected in your listing’s description. They can help you be more specific, but you should only select the materials that expand on the accuracy of your listing (wood vs. rosewood, glass vs art glass).
Certain material tags may trigger special handling for shipping, so only include materials tags that make up a significant portion of your item.
For more information about restricted and protected materials, review our Curatorial Guidelines: Protected/Restricted Materials.
Prop 65
This field is required by law to disclose any materials that have been deemed hazardous by the state of California, even for sellers not located within the state.
Depending on the chemical makeup of the materials your item is made of, select Yes, No, or I don’t know.
If the item requires a Prop 65 warning, you may include additional text to elaborate on the warning;
Learn more about Prop 65 here.
Color
When selecting colors, put yourself in the position of a shopper. Use the Dominant Color field to place your item in the color family a shopper would logically navigate to in order to find the item.
The Dominant Color selected should reflect the overall color of the item. If your item has multiple colors, select the background color or color that covers the most area on the item.
- You can only select one Dominant Color.
Secondary colors are not required, but if the item has a pattern or foreground colors you may represent them using the Accent Colors field.
- You can select up to three Accent Colors.
Examples:
| Image | Color Selection |
Dynamic Attribute Fields
Some categories include unique attributes that are required within the Chairish listing form. These key details are presented on your listings’ product page, and may influence a buying decision, as well as the buyer’s overall satisfaction with an order.
Start by navigating to the Category field, and selecting the category that is the most specific to your item.
Once a Category has been selected, Dynamic Attribute fields will populate in the listing form. Depending on the Category selected, the Dynamic Attribute fields may appear throughout the listing form.
You can learn more about the fields specific to the category of your item(s) by clicking on the links below:
The Pattern field is required when selecting certain categories, such as Beds & Bedding, Wallpaper, or Rugs.
You can view a list of all our available pattern options here.
Country of Origin
Use the Country of Origin field to specify the country where your item was manufactured.
- If your item was made in the 21st century, we require that you select the specific country where the item was created. We can not proceed with listing your item if you do not know a newly-made item’s country of origin.
- If your item is pre-21st century and you do not know the country of origin, you may select Unknown.
If the country of origin for your item is not available in our drop-down list, the country is sanctioned in the U.S., and we will not be able to move forward with your submission.
Learn more about our policy around listing products from sanctioned countries by reviewing our Curatorial Guidelines.
Dimensions
Enter the measurements of your item in the 'Dimensions' section. Exact measurements are a critical component to accurately representing your item, and calculating shipping costs. See our Dimensions Guide for more information on how to account for your item’s measurements.
Depending on the Category selected, additional Dynamic Attribute fields may also appear in the Dimensions section.
Condition
The 'Condition' section consists of a series of questions designed to create a comprehensive view of the condition of your item. Buyers aren’t afraid of a little patina- they just want to know about it upfront. Transparency and accuracy about the item’s condition reduce the risk of a return or buyer dissatisfaction. Be as specific as possible when disclosing condition details.
- If the item's condition involves active mold, pests, or sanitation issues, do not list it.
- Some Condition fields will not display on Not Yet Made/Made to Order items, as they are not applicable.
Period Made/Year Made
Use the Period Made drop-down to select the decade or century in which your item was made. If you do not know specifics, we recommend researching for similar items in our Pink Book or on other reference sites.
You also have the option of entering the exact year the item was made into the Year Made field.
Please note, you cannot select any options from the 21st century from the Period Made drop-down if you have also selected Unknown as the Country of Origin.
If you select any options from the 21st century from the Period Made drop-down, you will also have the option to indicate if the item has been discontinued (is no longer in production) by checking the This item has been discontinued checkbox.
Lead Time/Time to Ship
If you select Not yet Made - Made to Order from the Period Made drop-down, you will be required to use the Lead Time/Time to Ship drop-down field to note the total production time. We understand that this can fluctuate based on a number of factors, so be generous when you select your lead time, and keep in mind that you will be expected to uphold the timeframe for each order received.
What Type of Item is It?
In the What Type of Item is It? field, select the applicable radio button to indicate whether or not the item is Vintage/Antique/Used or Not Used.
Use the table below to help you determine which option to select:
Vintage/Antique/Used |
Not Used |
| Items used for display purposes | New with tags |
| Items with wear and tear | New without tags |
| Any used items greater than or equal to 20 years old | Vintage deadstock, never been used |
Still not sure? For more information on accurately representing your item as vintage or antique, please consult our Vintage vs. Antique guide.
Original Condition
Use the Original Condition field to indicate the state of the item.
Use the table below to help determine which state your item falls under:
| Original Condition Unaltered | Original Condition Modified | Restored |
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The item might be used, but the design and finish haven't changed since it was made. The item is completely original with no repairs, restoration, or modifications.
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The item has changed since it was made (color, fabric, purpose, etc.) The overall design or motif of the item has been altered from the original state (ex. repainted, refinished, or reupholstered).
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Repairs have been made in an attempt to bring the item closer to its original condition. The item has been newly finished and appears/functions as it did when it was brand new.
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If you do not know the modification/restoration history of an item, please select Unknown.
Does it Have Imperfections?
Use the Does it Have Imperfections? field to indicate the degree of imperfections the item has. Use the table below to help determine whether you should select No Imperfections, Some Imperfections, or Needs Restoration.
- You will only be able to select No Imperfections if you have selected Not Used in the What Type of Item is It? field.
- You will not have the option to select Needs Restoration if you have selected Not Used in the What Type of Item is It? field.
| No Imperfections | Some Imperfections | Needs Restoration |
| Only select this option if your item is in brand new/unused condition. |
Most used vintage and antique items will fall into this category. "Vintage perfect" condition is not equal to newly made/fresh-out-of-the-box perfect condition. No matter how well taken care of, a vintage item will show some signs of use. |
Any piece requiring re-upholstery, repairs, rewiring, etc. in order to be usable in a home setting. We reserve the right to decline items that are not in ready-to-use condition, and we evaluate each submission in need of restoration on a case-by-case basis. |
We consider an imperfection to include any of the following unintentional attributes:
- Chips
- Dents
- Scratches
- Discoloration
- Patina (no matter how desirable)
- Any and all wear commensurate with age
If your Description, images, or Condition Details mention any of the above, our production team will update this field on your behalf as part of the Curatorial Review process.
If your item is newly made and includes intentional distressing, is handmade, or uses natural materials which are inherently imperfect, you should still select No Imperfections unless the item also includes the unintentional imperfections noted above.
Condition Details
The Condition Details field should account for the specifics of your item’s condition, flaws, or lack thereof. This is where you should note any and all imperfections, however small.
What to disclose:
- Exact nature of the flaw(s): Snag, pull, pinhole, stain, color variation, repair, etc.
- Location: Edge, center panel, underside, corner- include which side or orientation.
- Size and count: Use a ruler or coin in photos. State measurements in inches/cm.
- Visibility: How noticeable is it from typical viewing distance?
- Care: Whether cleaned, laundered, or repaired. Also, note if it is from a smoke-free/pet-free environment.
Examples of strong Condition Details:
- "Two pea-sized snags near the lower left edge; stable and not visible in normal use. See photos with ruler for scale."
- "Tiny 0.25 in. pull on reverse side; does not affect display on top side. Cleaned and ready to use."
In addition to providing thorough condition details, capturing any imperfections in your photos is always recommended. For tips on taking photos that build buyer confidence, review our Photo Guide.
Many Chairish shoppers are new to the vintage world. Setting expectations upfront on how your vintage item will differ from a newly made item will reduce the chance of buyer dissatisfaction related to the condition. More is more!
Section 3: The Logistics
The Logistics section is where you will set your price, inventory quantity, and selling preferences.
Price
Asking Price
You should set your Asking Price based on factors like market value, time/effort spent sourcing the piece, and a buffer for Chairish commission and/or taking markdowns. Your Asking Price should be based on the unit type of the listing (i.e., pairs, sets, individual items).
The Pink Book Pricing Guide is a great place to start if you are beginning your research on pricing your inventory. You can also review our Pricing Guide for pricing tips and strategies.
Our team is not able to make pricing recommendations for you, however, our curators do look into pricing during the Curatorial Review process to ensure that listings reflect fair market value.
When you enter a value into the Asking Price field, your seller payout is calculated in real-time and will appear in the adjacent You Earn field. If you apply a Reserve Price or Trade Discount, the values in those You Earn fields will update to reflect the payment you will receive.
Note: Any seller payment adjustments associated with packing and shipping are not included at this point.
Reserve Price
The value you select from the Reserve Discount drop-down will result in your Reserve Price, which is the minimum offer amount that you are willing to accept for each item. The Reserve Price is not displayed to buyers.
- Any offers equal to or greater than your Reserve Price will be automatically accepted.
- Offers below your Reserve Price will require your approval.
- For more information about Reserve Prices, click here.
As you adjust the Reserve Discount, the value in the adjacent You Earn field will automatically update to reflect the payment you will receive.
Note: Any seller payment adjustments associated with packing and shipping are not included at this point.
Auction Reserve Discount
The value you select from the Auction Reserve Discount drop-down will result in your Auction Reserve Price, which is in the minimum dollar amount you are willing to accept for an item being sold at auction. This field will only be visible to sellers who list items on Chairish Auctions.
For more information about Auction Reserve Discounts, click here.
Trade Discount
Trade discounts are only offered to verified industry professionals who are part of our Chairish Trade Program, and are a great way to catch their eye.
The value you select from the Trade Discount drop-down will result in your Net Price, which is in the price that will display to Trade Program members.
A typical trade discount ranges from 12-20%, and the default for the Trade Discount field is 12%.
For more information about Net Pricing, click here.
Estimated Retail Price (Optional)
The value entered into the Estimated Retail Price field reflect the published retail price and is limited to contemporary items that are presently available for sale
If you choose to include an Estimated Retail Price, it will display on the item listing along with the Asking Price. Our system automatically represents the difference as a markdown on the listing.
In the example below, the Estimated Retail Price for this item is $1,895, and the Asking Price is set to $1,495. Our system automatically represents the difference as a 21% markdown on the listing.
Inventory Details
Unit Type
Use the Unit Type drop-down to select the type of grouping the buyer will receive for the listed Asking Price.
Use the table below to help you determine which Unit Type best represents your item:
| Unit Type | Description | Examples |
| Item | Single items being sold individually. |
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| Set/Pair | Two or more separate items, priced as a set. |
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| Yard | Reserved for fabric categories being sold by the yard. |
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| Remnant | Incomplete rolls of wallpaper, quantities less than one yard of fabric. |
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| Sample | For listing a small sample of a larger item also available in your Chairish shop. |
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If you select Set/Pair from the Unit Type drop-down, you will be prompted to add the number of pieces included. For example, if you are selling a set of 8 dining chairs, you would enter 8 into the Number of Pieces Included field. The Asking Price you select for the listing will not be multiplied by the Number of Pieces Included in the set.
Inventory Count
If your listing can be replenished, enter the quantity in the Inventory Count field. If the item you are listing is made to order, add the maximum quantity that you are able to produce simultaneously.
Minimum Order Quantity
For select categories that are sold by the yard, you may restrict purchase quantities to greater than one by using the Minimum Order Quantity field. The value entered into the Minimum Order Quantity field is the minimum number of units you will allow for a single purchase.
Please note, after meeting the minimum order amount, buyers will still be able to increase the quantity in increments of one, as they would on any other listing.
You may set a Minimum Order Quantity for the categories below, as long as the Unit Type selected is Yard:
- Carpet
- Fabric
- Fabric Trim/Tassels
- Wallpaper Tile/Rolls /Borders
Here is how the listing will display with a minimum order quantity in place:
SKU (Optional)
If you use SKUs to track your inventory, you may enter it in the SKU field. Do not enter your SKU into other fields like the Title or Description.
Values entered in the SKU field are not visible to buyers.
Shipping
All items listed on Chairish must be eligible to be shipped via either Chairish-Managed shipping or Seller-Managed shipping. Items cannot only be listed for Local Pickup or Local Delivery. Items that are exceptionally large or heavy and require specialized equipment (ex. cranes) to facilitate a move will be declined.
We offer Chairish-Managed Shipping precisely so that you don’t need to become an expert in shipping, in order to sell your items!
Regardless of the shipping selections you make, the buyer will always be responsible for the cost of shipping unless you select Seller-Managed Free Shipping.
Shipping Dimensions (Optional)
In addition to standard/assembled dimensions, you have the option to add shipping dimensions to more accurately estimate shipping rates if an item can be disassembled, compressed, or broken down. The more cost-effective the shipping, the more compelling an item will be to a potential buyer.
If you do not enter shipping dimensions, the required Dimensions fields in section 2 (The Details section) of the listing form will be used to calculate the cost of shipping.
See our Dimensions Guide for more tips on measuring your items for shipping.
Pickup Address
The Pickup Address on a listing denotes the physical location of the item, ensuring accurate shipping cost estimates. It also informs the shipper where to collect the item for transit.
The Pickup Address will automatically reflect the Pickup Address you have listed under your Account Settings, but it can be edited on the listing form if the item in question is being picked up in a different location.
Returns can be shipped to the same address where the item was picked up, or, you can enter a separate return address to ensure that your item is returned to the location that works best for you. You can also add or update your Return Address under your Account Settings.
Pickup & Delivery (Optional)
All items listed on Chairish must be eligible to be shipped. Items cannot only be listed for Local Pickup or Local Delivery, but these options can be offered alongside Chairish-Managed shipping or Seller-Managed shipping.
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Local Pickup: By checking the I will allow Local Pickup of this item from the address above box you are confirming that you are willing to have someone come to the Pickup Address you listed to pick up the item. The buyer is responsible for any costs associated with pickup, such as truck rental or assistance loading/unloading the item.
- Click here to learn more about offering Local Pickup.
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Local Delivery: By checking the I can offer Local Delivery for this item box, you are committing to delivering the item within a defined geographic radius for a fixed price (ex. you are happy to drive a purchase across town for $25).
- Once you check the Local Delivery box, you will need to select your delivery radius from the Miles drop-down.
- You will also have the option of charging a fee for Local Delivery by checking the I Will Charge for Local Delivery box and entering the amount in the applicable value field.
- Click here to learn more about offering Local Delivery.
The options you select here will appear as available Shipping Methods for the buyer to select during checkout.
Shipping and Packing
When selecting shipping options, Chairish will display shipping options that are Recommended for you (as seen in the screenshots below). If you do not select the recommended shipping options, you will be responsible for any shipping overage charges or damages incurred to the item.
First, select either Have Chairish arrange shipping (Chairish-Managed shipping) or Arrange my own shipping (Seller-Managed shipping).
Most items sold on Chairish utilize Chairish-Managed shipping. With Chairish-Managed shipping, Chairish takes care of all the details, including securing and assigning the shipper, insuring the shipment, and paying the shipper. Learn more about Chairish-Managed shipping here.
If you select the Arrange my own shipping option (Seller-Managed shipping), you will then need to indicate whether you will be charging for shipping by selecting either the I will offer free shipping option or the I will charge for shipping option.
If you select the I will charge for shipping option, enter the amount you will charge to ship the item into the Shipping Charge field.
If you select Have Chairish arrange shipping (Chairish-Managed shipping), you will be prompted to indicate the size of your item by selecting either the Fits into a box option or the Too big to fit into a box option.
Based on your selection, your Chairish-Managed shipping and packing options will populate:
- Parcel: Smaller items or items that can be rolled, folded, or otherwise compacted can be packed and shipped via UPS.
- In-Home: Larger items such as furniture, large pieces of art, oversized rugs that cannot be packaged. Also appropriate for exceptionally fragile (and large) or heavy items. These items are blanket wrapped or may require special crating,
With Parcel delivery, you will be prompted to select how you would like to handle packing your item. Select either Chairish Drop Off & Go or Pack the item myself.
- Chairish Drop Off & Go: For a fee ranging from $7 - $65, depending on the size and fragility of the item, you drop your item off at UPS where they will pack and ship your item for you. To learn more about Chairish Drop Off & Go, click here.
- Pack the item myself: You will be responsible for securely packaging the item and dropping it off with the assigned shipping partner within 3 business days of sale. For items that can ship with a small parcel carrier, we'll send you a prepaid shipping label.
If you select Pack the item myself, you will be given the option to charge the buyer a fee for packing materials. Enter the value into the Packing Charge field.
Submitting Your Listing For Review
Upon completion of the required fields, click the Submit button at the bottom of the listing form. If any of the required fields are missing, the section number at the top of the form will be highlighted, along with the specific field where you need to input data.
Clicking on the highlighted section number will take you straight to the section that needs attention.
Once your listing has been submitted, the status will change from 'Draft' to 'Pending Review' and you will not be able to make any edits to the listing until it has been been through the Curatorial Review process and published to the site.
To learn more about the Curatorial Review process and publishing timelines, click here.